Key Responsibilities
Business Growth
Develop and execute the growth strategy.
Acquire recent Warehousing, CFA and Transportation customers.
Expand business with existing customers.
Drive revenue, profitability and market expansion.
P&L; Management
Own Revenue, Gross Margin, EBITDA and Working Capital.
Drive cost optimization and operational efficiency.
Ensure achievement of annual business targets.
Principal Company Relationship
Own relationships with all principal companies.
Conduct periodic business reviews.
Ensure SLA compliance and customer satisfaction.
Lead contract renewals, audits and business expansion opportunities.
Resolve commercial and operational escalations.
Operations Excellence

Lead Warehousing, CFA and Transportation operations by ensuring:
Inventory accuracy
On-time deliveries
High productivity
Cost efficiency
Safety and statutory compliance
Continuous process improvement
Commercial & Business Development
Participate in pricing, tenders and contract negotiations.
Improve customer profitability.
Develop new logistics solutions and value-added services.
People Leadership
Build and develop high-performing teams.
Drive accountability and a performance culture.




Coach and develop future leaders.

Key Performance Indicators (KPIs)
Revenue Growth
EBITDA & Gross Margin
New Customer Acquisition
Growth from Existing Customers
Customer Satisfaction & SLA Compliance
Inventory Accuracy & OTIF
Transportation Productivity & Cost
Working Capital
Team P

roductivity & Safety

Candidate Profile
15+ years of experience in Warehousing, CFA, Logistics or 3PL.
Minimum 5 years in a senior leadership role with P&L; responsibility.
Proven experience in customer relationship management and business development.
Robust commercial, operational and leadership capabilities.
MBA / Engineering / Supply Chain qualification preferred.

Success Measures

The successful candidate will:
Grow the Logistics & 3PL business significantly.
Build solid, long-term customer partnerships.
Deliver best-in-class operational performance.
Improve profitability and operational efficiency.
Build a scalable, technology-enabled logistics organization

Pay: ₹50,000.00 - ₹150,000.00 per month

Benefits:
Flexible schedule

Work Location: In person

📌 General Manager Warehousing & Logistics Madurai
🏢 Richmond Groups
📍 Madurai