Job Role

Back Office support for service department.

Taking customer calls, logging into the system and coordinating with the serivce manager for assigning technicians. Following up on their attendance and call closure reports.

Managing all kinds of reporting data and MIS through MS-Excel and internal software.

Preparing techno-commercial proposals and quotations related to service work.

Maintenance of customer database and service calls.

Updating and providing regular reports to management.

Qualification

Graduate in any field.

Good English and Hindi communication skills.

Positive experience in working in excel and MIS

Experience in handling customer calls.

Experience in email correspondence.

Knowlege of Tally will be preferrable.

Job Types: Full time, Permanent

Pay: ₹12,000.00 - ₹14,000.00 per month

Advantages:
Cell phone reimbursement
Health insurance

Education:
Bachelor's (Preferred)

Experience:
Excel reporting and database working: 1 year (Preferred)
Word documents working: 1 year (Preferred)

Language:
English (Preferred)

Work Location: In person

📌 Back Office Executive Service Department Kolkata
🏢 Opto Marketing
📍 Kolkata