Assist the sales team in processing customer orders and inquiries.
Prepare and follow up on quotations, proforma invoices, and sales orders.
Coordinate with the sales team regarding order status and customer requirements.
Support sales executives in achieving sales targets through productive back-office operations.
Receive customer purchase orders and enter them into the ERP/system.
Verify product availability and coordinate with production, warehouse, and logistics teams.
Ensure timely order confirmation, invoicing, and dispatch.
Track pending orders and update customers and the sales team regularly.
Respond to customer calls, emails, and WhatsApp messages professionally.
Resolve routine customer queries related to orders, deliveries, pricing, and product availability.
Maintain solid relationships with customers through timely communication.
Follow up on payment status with the accounts department and update the sales team.
Pay: ₹13,000.00 - ₹15,000.00 per month
Ability to commute/relocate:
Kakkanad, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)