Assistant Manager – Quality

Location: Kochi, Kerala
Industry: Hospital / Healthcare
Experience: 4–6 years
Salary: Based on experience

Job Description

We are looking for an experienced Assistant Manager – Quality to join our hospital. The ideal candidate should have hands-on experience in hospital quality management and NABH accreditation, with the ability to drive quality improvement and patient safety initiatives across the organization.

Key Responsibilities
Coordinate and monitor the Hospital Quality Management System (QMS).
Ensure compliance with NABH standards, hospital policies, and statutory requirements.
Plan and conduct internal quality audits and support external accreditation audits.
Monitor quality indicators, patient safety goals, and clinical quality metrics.
Facilitate Root Cause Analysis (RCA), CAPA, and quality improvement initiatives.
Coordinate patient feedback, incident reporting, and risk management activities.




Conduct quality training and awareness programs for hospital staff.
Prepare quality reports, dashboards, and management review presentations.
Work closely with clinical and non-clinical departments to improve processes and ensure compliance.
Support documentation control, SOP implementation, and policy revisions.

Requirements
Master's Degree in Hospital Administration (MHA), MBA (Hospital Management), MPH, Nursing, or a related healthcare qualification.
Minimum 4–6 years of experience in hospital quality management.
Robust knowledge of NABH, NABL,ISO, Green OT , patient safety, and internal audits.
Excellent communication, analytical, and documentation skills.
Proficiency in Microsoft Office applications.

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Assistant Manager Quality Assurance Kochi
🏢 Lakeshore Hospital and Research Centre
📍 Kochi