We are looking for a HP Field Engineer to provide onsite technical support for HP laptops, desktops, and printers.
Key Responsibilities:
Diagnose and troubleshoot hardware & software issues.
Install and configure Windows OS, drivers, and applications.
Replace hardware parts (RAM, SSD/HDD, Keyboard, Battery, Display, etc.).
Handle service tickets and meet SLA timelines.
Provide onsite customer support and maintain service reports.
Basic networking knowledge (LAN, DHCP, DNS, Domain Joining).
Requirements:
Experience: 1+ Year
Qualification: Any Graduate / Diploma
Valuable knowledge of HP laptops/desktops, Windows OS, and hardware troubleshooting.
Valuable communication and customer handling skills.