We are looking for a Customer Support Executive for the Email Process to handle customer inquiries and resolve issues through email. The ideal candidate should have prior experience in email-based customer support, possess excellent written English skills, and be committed to delivering a high level of customer satisfaction.
Key Responsibilities
Respond to customer queries and concerns through email in a skilled and timely manner.
Provide accurate information regarding products, services, accounts, or transactions.
Resolve customer complaints while ensuring customer satisfaction.
Escalate unresolved or complex issues to the relevant team.
Maintain accurate records of customer interactions in the CRM/ticketing system.
Ensure compliance with company policies, quality standards, and Service Level Agreements (SLAs).
Maintain professionalism and confidentiality while handling customer information.
Pay: From ₹20,000.00 per month
Advantages:
Provident Fund
Work Location: In person
📌 Email Process – Customer Support Bengaluru
🏢 Early Jobs
📍 Bengaluru
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