4 7 yrs hands-on with AWS services & CaaS platforms (Amazon Connect, Genesys, RingCentral).
2+ yrs: contact flow development, Lex BOT, Chat/Voice BOTs, routing, and reporting.
CI/CD pipeline experience on AWS or Azure; robust monitoring & deployment automation skills.
Familiarity with Voice, IVR, Chat, SMS/WhatsApp, conversational AI, and sentiment analysis.
Ability to provide L3 application support and openness to learn current domains and technologies.
Solid communication, problem-solving, and cross-functional collaboration skills
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Lead I Software Engineering Amazon Connect + Ai Uttar Pradesh
🏢 UST
📍 Uttar Pradesh
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