Are you seeking a growth-oriented customer service role or a call center job vacancy in a global company in Siliguri? Join us as a customer support agent and step into a role that connects people and purpose. At Fusion CX, we believe that every interaction matters. As a Customer Care Executive at Fusion CX Siliguri, you will not only answer questions but also create solutions, ease concerns, and make someone’s day a little better. Whether it is a first-time shopper or a repeat customer, you will be the voice they trust. This is your chance to start a career where your ability to listen, empathize, and resolve becomes your superpower. Massive openings are available; apply now!

Job Description

About the Role

As a Customer Care Executive, you will be responsible for resolving customer queries and complaints via phone calls, ensuring a smooth and satisfying experience for every caller.

Key Responsibilities
Handle inbound customer calls efficiently and professionally
Resolve customer complaints, issues, and inquiries with clarity and empathy
Maintain accurate call logs and follow-ups where necessary
Uphold service excellence with every interaction

Job Requirements

Qualifications & Requirements
0 to 1 year of experience
Minimum qualification: Any Graduate




Positive verbal communication skills in both English and Hindi
Basic computer literacy, including proficiency with MS Office / Google Sheets / Google Docs
Robust analytical thinking and logical reasoning
Prior experience or knowledge in e-commerce will be preferred.

Employment Type: Full time, Permanent
Department: Customer Success, Service & Operations

Why Join Fusion CX?

At Fusion CX, you are not just starting a job; you are launching a journey. We are a people-first organization where your growth is as significant as your performance.
A workplace that listens: Your voice matters here.
A culture that supports: From training to mentorship, we invest in you.
A team that inspires: Join a diverse and driven community that brings out the best in each other.
A purpose that connects: Be part of meaningful conversations that make a real difference for real people.

If you are seeking a truly rewarding customer service job vacancy in Siliguri and ready to bring compassion and clarity into customer conversations, we would love to meet you. Join us as a Customer Care Executive at Fusion CX in Siliguri. We are hiring at scale, do not miss your chance to be part of something big and truly satisfying!

📌 Customer Care Executive – Siliguri, West Bengal
🏢 Fusion CX
📍 Siliguri