The role of RELATIONSHIP MANAGER (RM) is very interesting as it involves field work, Process Management, Ticket Management, Quality Maintenance and Training Customers.
JOB DESCRIPTIONS
Travel locally to cover the specific territory, contact customer based on task allocated
Always treat customers in a professional manner.
Ready to learn quickly and implement keeping all quality parameters in mind.
Resolve Technical complains quickly and effectively within given SLA
Positive communication and listing skills, ability to explain complex information clearly and easy manner
A positive combination of product and Technical Service knowledge with interpersonal skills
Report on specific issues to reporting managers and audit committee.