Job Description Job Title: Cloud Support Engineer (Azure AWS) L2 / L3

Location: Noida
Experience: 3 to 10 Yrs

Job Summary

We are looking for skilled Cloud Support Engineers with hands-on experience in Microsoft Azure and Amazon Web Services (AWS) to support, manage, and optimize enterprise cloud environments. The role involves troubleshooting, monitoring, cost optimization, security, and automation.

Key Responsibilities L2 Cloud Support
Provide L2 support for Azure AWS environments
Monitor cloud resources and respond to alerts/incidents
Manage compute, storage, and networking services
Perform cloud patching, backups, and routine maintenance
Troubleshoot performance, availability, and access issues
Support cloud change and incident management processes

L3 Cloud Support
Act as L3 escalation point for complex cloud issues
Design, optimize, and secure Azure AWS architectures
Lead cloud migrations, upgrades, and DR activities
Perform root cause analysis and preventive actions
Drive automation using scripting and IaC tools
Work with security, network,



and application teams
Mentor L1/L2 engineers and define cloud best practices

Required Skills
Robust experience with Microsoft Azure AWS
Hands-on knowledge of compute, storage, and networking services
Experience with cloud monitoring, backup, and security
Knowledge of IAM, RBAC, VNET/VPC
Familiarity with ITIL processes
Robust troubleshooting and communication skills

Valuable to Have
Azure / AWS certifications
Experience with Terraform, ARM templates, CloudFormation
Scripting knowledge (PowerShell, Bash, Python)
Exposure to DevOps and CI/CD pipelines

Education
Bachelor s degree in IT / Engineering or equivalent

Work Location

Noida

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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