Job descriptionKey Responsibilities

Front Desk & Patient Handling
Greet patients, attendants, and visitors politely and professionally.
Register current patients and update existing patient records accurately.
Guide patients regarding departments, doctors, procedures, and services.
Manage patient flow to minimize waiting time.

Appointment & Coordination
Schedule, reschedule, and confirm appointments.
Coordinate with doctors, nursing staff, diagnostics, and other departments.
Handle emergency cases promptly by informing the concerned team.

Billing & Documentation
Generate OPD slips, invoices, and receipts as per hospital policy.
Collect payments and ensure proper cash/card handling.
Maintain daily cash reports and hand over to accounts as required.
Ensure accuracy of patient files, consent forms,



and identification documents.

Communication & Records
Attend incoming calls and respond to inquiries professionally.
Maintain appointment registers, patient logs, and MIS reports.
Handle patient queries, complaints, and feedback with empathy.
Maintain confidentiality of patient and hospital information (HIPAA/medical ethics compliance).

Experience
0–5 years of experience as a receptionist/front desk executive in a hospital, clinic, or healthcare setup.

Skills & Competencies

Job Type: Full time

Pay: As per experience

Pay: ₹8,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Medical Receptionist Lucknow
🏢 Javitri Hospital & Test Tube Baby Centre, Telibagh, Lucknow
📍 Lucknow