03 Aug
|
IDFC FIRST Bank
|
India
03 Aug
IDFC FIRST Bank
India
Job Requirements
About the Role
The Associate Manager Acquisition (Household/ Savings Account) is a front-line sales role within the Branch Banking function, responsible for acquiring new savings account customers for the bank. The role involves identifying potential customers, engaging with them through various channels, explaining the perks and features of savings products, and closing sales. The incumbent also ensures customer satisfaction, facilitates onboarding to digital platforms, and fosters long-term relationships to support business growth.
Key Responsibilities
Primary Responsibilities
Acquire savings account customers in the identified segment and generate references from the designated catchment area.
Ensure high-quality customer acquisition in terms of constitution, product mix, and segment alignment.
Onboard and activate customers on digital banking platforms.
Assist the Senior Sales Manager in catchment mapping and branch scoping exercises.
Provide regular feedback to the Senior Sales Manager and Branch Manager on customer needs and business opportunities.
Ensure adherence to sales compliance standards and organizational SOPs.
Maintain strict compliance with internal policies and external regulatory guidelines.
Conduct regular customer acquisition activities in the catchment area, targeting high-quality and HNI customers to enhance visibility for IDFC FIRST Bank.
Work on key central initiatives and actively seek referrals from existing customers.
Collaborate with team members and support functions to deliver comprehensive product and service offerings to customers.
Skills and Attributes
Customer-centric approach with a focus on relationship building.
Ability to identify and convert potential leads into business opportunities.
Familiarity with digital banking platforms and onboarding processes.
High level of integrity and compliance orientation.
Team collaboration and adaptability in a energetic environment.
Fluent in English with solid business communication skills
Qualification & Experience Criteria
Bachelors degree in any discipline
0–4 years of experience in sales, preferably within the Banking sector
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