To handle sales and business development for OEM coated products sales. This includes major customer segments such as
Appliance
Sandwich Panel
PEB manufacturers & Profilers
4.Solar etc.
Key Result Areas (Key Performance Indicators)
Compliance to Annual Business Plan
Increase Share of Business with existing customers
Develop recent customers & application areas
Ensure timely service to customers in coordination with CSD
Strictly adhere to credit policy and ensure timely collection of payments
Critical Tasks
MANDATORY- KRAs and Key Activities
Develop business plan for the region
To provide inputs on key customers and competitors in the region
Meet monthly sales targets
Credit control on overdue aging
Improve customer service levels
Potential mapping for the assigned territory
Contribute positively to team work
100 % compliance for all MOU customers with respect to signed volume
Decision making authority (Decisions expected)
Pricing within guideline
Stock levels at yard
Delivery commitment based on line availability
Complaint management through CCMS process
Recommend MoU customers / quantity / deviation
Educational Background and Work Experience
B.E in Mech Engg. with 5+ years of work experience in Steel / PEB / Auto component industry
Should have prior experience in handling key customer accounts independently
Valuable communication and negotiation skills required
Competencies
Product Knowledge
Execution Speed
Problem solving skills
Proactive thinking
Result oriented
Key Success Factors Challenges
Find ways & means to increase customer base and sales volume
Need to have product wise plan
Continuously explore recent business and application possibilities
📌 Customer Account Manager Coated Oem West Bengal
🏢 JSW Steel
📍 West Bengal
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