Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Key Responsibilities:
Handle customer queries via live chat in a qualified and timely manner.
Provide accurate information and resolve customer concerns.
Maintain high customer satisfaction and quality standards.
Escalate complex issues to the appropriate team when required.
Document customer interactions accurately in the system.

Eligibility:
Graduate or Undergraduate (depending on company policy).
Freshers and experienced candidates are welcome.
Excellent written English communication skills.
Good typing speed and basic computer knowledge.




Willingness to work in rotational shifts/night shifts.
Positive attitude and customer-centric approach.

Preferred Skills:
Strong grammar and written communication.
Problem-solving ability.
Ability to multitask.
Team player with good interpersonal skills.

Job Details:
Role: International Chat Support Executive
Industry: BPO / ITES / Customer Support
Employment Type: Full time
Shift: Rotational / Night Shift

Benefits:
Attractive salary with performance incentives.
Paid training.
Growth opportunities opportunities.
Cab facility (where applicable).
Health insurance and employee benefits.
Friendly work environment.

📌 Firstsource Is Hiring International Voice Process Karnataka
🏢 Firstsource
📍 Karnataka