Roles:
Establishing and maintaining effective working relationships with clients by providing excellent customer service
Ensuring that clients receive prompt responses to queries or complaints
Following up with clients to ensure that their needs are met and that they are satisfied with the service provided
Relaying required technical product information to customers.
Resolving customer complaints brought to your attention.
Support in Planning, organizing, and conducting business meetings and events such as conferences, seminars, and workshops.
Cultivating solid relationships with clients through the provision of exceptional after-sales service.
Creating a positive onboarding experience for recent clients.
Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
Filing customer records, including contact information,



purchases and billings.
Conducting surveys and writing reports based on customer feedback on products and services.
Identifying ways to overcome clients' initial dislike of company products.
Optimizing client experience by addressing Treasurer or AT service-related requests.
Ensuring compliance, operational risk controls in accordance with the company or regulatory standards and policies.

Requirements:
Any Diploma or BE/Preferably Biomedical engineer, EEE or Instrumentation
Fresher or experience in medical equipment's service field
Communication, presentation, and negotiation skills
Proficiency in Microsoft Office and other relevant software programs

📌 Service Coordinator Back Office Tamil Nadu
🏢 Cnergy Incorporation
📍 Tamil Nadu