Respond to guest enquiries
Manage reservations and PMS updates
Support front desk and virtual check-ins, coordinate with teams
Handle feedback professionally,
Maintain records, promote services, and follow policies and safety standards.
Preferred candidate profile
Robust communication and customer service skills, multitasking & efficiencient
Tech-savvy with PMS, MS Office, and tools like Teams and Outlook.
Opera Cloud knowledge and English proficiency required.