Qualification: Graduate / Post Graduate/ BHM- Hotel Diploma
Job PurposeResponsible for smooth day-to-day cinema operations and ensuring an exceptional guest experience while maintaining operational standards, team productivity, safety, and revenue targets. Acts as Cinema In-Charge in the absence of the Cinema Manager. Key Responsibilities
Manage overall cinema operations during assigned shifts.
Handle opening and closing of shifts and key management.
Monitor Box Office, F&B;, Guest Services and Housekeeping operations.
Manage cash operations, daily floats, banking and shortage control.
Conduct shift briefings and drive revenue targets.
Ensure customer satisfaction and resolve guest complaints promptly.
Maintain SOPs,
quality standards and statutory compliance.
Monitor staff grooming, discipline and manpower deployment.
Prepare rosters and coordinate with cross-functional teams.
Ensure safety, security and emergency procedures are followed.
Support sales initiatives and promotional campaigns.
Prepare operational MIS and reports.
Desired Candidate Profile
06 years of experience in Retail, Hospitality, QSR, Cinema or Hotel Operations.
Solid people management and customer handling skills.
Positive communication and leadership abilities.
Willingness to work rotational shifts, weekends and holidays.
Immediate joiners preferred.
Preferred IndustriesMultiplex | Retail | QSR | Hotel | Hospitality | Airlines | Customer Service