Develop and deliver training programs for Facility Management teams (Housekeeping, Pantry Services, and other Soft Services) for a Corporate Real Estate company across multiple locations.
Responsibilities
Design and create comprehensive training modules, manuals, and resources for various Facility Management soft services (Housekeeping, Pantry, etc.).
Conduct engaging and effective classroom-style and on-the-job training sessions for FM staff across different sites.
Assess the competency of trainees through evaluations and feedback mechanisms to ensure quality service delivery.
Collaborate with operational managers to identify specific training needs and customize content accordingly.
Maintain up-to-date knowledge of best practices, industry standards, and relevant technology in Facility Management.
Track, report, and maintain records of all training activities and staff certifications.
Requirements
Proven ability to design and deliver soft services training (Housekeeping, Pantry, etc.).
Solid knowledge of FM best practices, standards, and regulations.
Excellent presentation, communication, and interpersonal skills.
Proficient in computer skills for reports, presentations, and training materials.
Ability to travel for training delivery.
Expertise in training evaluation, assessment, and comprehensive plan/calendar formulation.
Certification in training or instructional design is a plus.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.