Role & responsibilities
Coordinate day-to-day operations and ensure smooth service delivery.
Communicate with customers over phone, WhatsApp, and email.
Schedule and coordinate field teams.
Maintain operational records using spreadsheets and other software.
Support customer onboarding and follow-ups.
Work closely with the founders to improve processes as the company grows.
Preferred candidate profile
Fluent spoken and written English.
Comfortable using computers (Google Sheets, Excel, WhatsApp, email, etc.).
Robust communication and organizational skills.
Quick learner with a proactive attitude.
Ability to multitask and take ownership of responsibilities.
Comfortable working in a agile startup workplace where roles evolve over time.
Prior operations or customer support experience is a plus, but not required.
📌 Business Operations Associate Karnataka
🏢 Nuvvy
📍 Karnataka
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