Project Role : Application Support EngineerProject Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : AWS AdministrationGood to have skills : NAMinimum 2 year(s) of experience is requiredEducational Qualification : 15 years full time educationSummary: As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business systems. This role requires a agile approach to identifying problems, analyzing system components, and ensuring smooth operation by promptly addressing disruptions. The position demands continuous vigilance and collaboration with different teams to maintain system reliability and support business continuity effectively. Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
Document troubleshooting steps and solutions to build a knowledge base for future reference.
Assist in the implementation of system updates and patches to enhance performance and security.
Support junior team members by sharing knowledge and providing guidance when needed. Professional & Technical Skills: Must To Have Skills:
Proficiency in AWS Administration.
Experience with cloud infrastructure management and monitoring tools related to AWS settings.
Robust understanding of system performance tuning and troubleshooting within cloud platforms.
Familiarity with automation and scripting to streamline operational tasks.
Ability to analyze logs and metrics to diagnose and resolve complex technical issues.
The candidate should have minimum 2 years of experience in AWS Administration.
This position is based at our Mumbai office.
A 15 years full time education is required.Qualification 15 years full time education
📌 Application Support Engineer Maharashtra
🏢 Accenture
📍 Maharashtra
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