Job Description:
About the Company :
We are a leading study abroad company, helping students achieve their dreams of international education. We are looking for a proactive and personable Branch Executive to manage front desk operations and handle activities. As a Branch Executive, you will be the face of our office and the first point of contact for aspiring students and walk-ins.
About the role :
We are looking for a energetic and student-friendly Branch Executive who can manage front-desk responsibilities and handle telecalling to support our counseling and sales team. You’ll play a key role in guiding students and parents with basic information and ensuring a smooth experience at our branch.
Key Responsibilities:
Greet and assist walk-in students and parents
Manage student appointments and maintain the counselor calendar
Handle incoming calls and guide students to the right point of contact
Maintain daily visitor logs and ensure the front office is well-organized and presentable
Make outbound calls to prospective students who have shown interest in studying abroad (leads from website, events, or social media)
Share accurate and basic information about countries, courses, and intakes
Follow up on leads and schedule appointments for counseling sessions
Maintain proper call logs and update lead data in CRM tools
Handle basic queries over calls or WhatsApp and guide students to the appropriate counselor
Ideal Candidate Profile:
Excellent communication skills in English, Bengali, and Hindi
Prior experience in telecalling, counseling support, or front office roles is an advantage
Confident, friendly, and student-oriented approach
Solid phone etiquette and listening skills
Basic knowledge of MS Excel, Google Sheets, and email communication
Ability to multitask and remain calm under pressure
📌 Branch Executive Bengaluru (India)
🏢 RECEX
📍 India