Job Description:

Job Description

We are looking for a Customer Success Executive to manage student relationships, ensure customer satisfaction, and support the growth of our IT and Cyber Security training programs. The ideal candidate will be responsible for guiding prospective students, maintaining solid communication with existing learners, and ensuring a smooth onboarding and support experience.

This role requires excellent communication, sales understanding, and the ability to build strong client relationships.

Key Responsibilities
Communicate with prospective students and explain training programs and career opportunities.
Handle student inquiries, counseling, and follow-upsto convert leads into enrollments.
Maintain strong relationships with enrolled students and ensure a positive learning experience.
Achieve weekly and monthly targetsrelated to admissions and client engagement.
Coordinate with trainers and internal teams to ensure smooth course delivery.
Maintain accurate records of leads, conversions, and student feedback.
Support marketing and outreach activities when required.




Provide guidance to students regarding certification courses, internships, and career opportunities.

Eligibility Criteria
Qualification:MBA in Sales & Marketing (Preferred)
Marks:Minimum 60% in MBA (Flexible for the right candidate with relevant skills or experience)
Gender:Female Candidates Only

Required Skills
Excellent communication and presentation skills
Robust pitching and persuasion ability
Good customer relationship management skills
Understanding of sales processes and client handling
Ability to achieve targets and work in a performance-driven environment
Basic knowledge of IT training or education industry(preferred)

Experience
Freshers, Interns, and Experienced candidatescan apply
Experience in EdTech, training institutes, or sales roleswill be an added advantage

Benefits
Attractive Performance Incentives
Rewards and Recognition Programs
Career growth opportunities in the EdTech industry
Supportive and skilled work environment

📌 Admission Cousellor/ Customer Success Xecutive Thane
🏢 RECEX
📍 Thane