- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to resolve customer issues.
- Maintain high product knowledge to effectively support customers.
- Meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores.

Job Requirements

- Minimum H.S. pass qualification required.
- Positive communication skill in English is essential.
- Basic computer knowledge is necessary.
- Ability to work in a team environment and adapt to changes.
- Strong problem-solving and analytical skills.
- Excellent customer service skills and ability to build rapport with customers.

Perks and Benefits

- Fixed shift timing.
- Weekly off.
- Salary paid on time.
- No bonds.
- Training provided as per requirement.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 CUSTOMER SUPPORT EXECUTIVE (West Bengal)
🏢 RAIDMAX TECHNOLOGIES
📍 West Bengal