- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Respond to customer complaints and concerns promptly.
- Collaborate with internal teams to resolve complex issues.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.
Job Requirements
- Strong communication skills in English.
- Interpersonal skills and the ability to work effectively in a team environment.
- Good confidence and listening skills.
- Active and target-oriented approach.
- Ability to handle calls and possess convincing power.
- Experience in handling customers is preferable.
- Minimum H.S pass qualification required.
- Basic computer knowledge.
Perks and Perks
- Salary paid on the 10th of each month.
- Fixed shift with 6 days working week.
- Product and process training provided for new joiners.
- 100% attendance allowance.
- Traveling and food allowances.
- Referral bonus.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 CUSTOMER SUPPORT EXECUTIVE (West Bengal)
🏢 RAIDMAX TECHNOLOGIES
📍 West Bengal
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