Looking for IT Support Engineer (Microsoft Intune & Microsoft 365 Administrator)

Experience: 2-6 Years
Location: Kolkata
Employment Type: Full-Time

Job Summary

We are seeking a proactive and technically skilled IT Support Engineer with hands-on experience in Microsoft Intune Administration and Microsoft 365 Administration. The ideal candidate will be responsible for managing end-user devices, providing IT support, administering Microsoft 365 services, and ensuring a secure and efficient IT environment. This role requires strong troubleshooting skills, endpoint management expertise, and excellent user support capabilities.

Mandatory Skills

- Microsoft Intune Administration
- Microsoft 365 Administration (Exchange Online, SharePoint Online, Teams, OneDrive, Azure AD/Entra ID)
- Windows 10/11 Administration
- Endpoint Device Management
- Active Directory & Group Policy
- Azure Active Directory (Microsoft Entra ID)
- Endpoint Security & Compliance Policies
- Remote Troubleshooting and User Support

Key Responsibilities

- Administer and manage Microsoft Intune for device enrollment, application deployment, compliance policies, and endpoint security.
- Manage and administer Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID (Azure AD).
- Provide Level 1 and Level 2 technical support for desktops, laptops, printers, mobile devices, and Microsoft 365 applications.
- Configure, deploy,



and manage Windows devices using Microsoft Intune.
- Manage user accounts, licensing, security groups, and access permissions.
- Troubleshoot hardware, software, networking, VPN, email, and Microsoft Office-related issues.
- Implement device security policies, conditional access, BitLocker, Windows Update for Business, and endpoint compliance configurations.
- Support onboarding and offboarding activities, including user account creation, device provisioning, and access management.
- Monitor system performance, endpoint health, and Microsoft 365 services to ensure high availability.
- Maintain IT asset inventory and documentation.
- Coordinate with vendors for hardware procurement, warranty claims, and issue resolution.
- Ensure compliance with organisational IT security policies and best practices.

Required Qualifications

- Bachelor's degree in Computer Science, Information Technology, BCA, B.Sc. (IT), or a related discipline.
- 2-6 years of experience in IT Support, End User Computing (EUC), or System Administration.
- Hands-on experience with Microsoft Intune and Microsoft 365 Administration is mandatory.
- Robust knowledge of Windows operating systems, Microsoft Office Suite, and networking fundamentals.
- Experience with Active Directory, Microsoft Entra ID (Azure AD), DHCP, DNS, and Group Policy.
- Excellent troubleshooting, communication, and customer service skills.

📌 IT Support Engineer (Microsoft Intune & Microsoft 365 Administrator) (West Bengal)
🏢 Tuteck
📍 West Bengal