- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to resolve customer issues.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores.

Job Requirements

- Minimum H.S pass qualification required.
- Positive communication skill in English is essential.
- Basic computer knowledge is necessary.
- Ability to work in a team environment and collaborate with colleagues.
- Strong problem-solving skills and attention to detail are required.
- Adaptability to changing situations and priorities is crucial.

Perks and Benefits

- Fixed shift timing for employees.
- Weekly off provided.
- Salary paid on time.
- No bonds or contracts.
- Training provided as needed.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 CUSTOMER SUPPORT EXECUTIVE (West Bengal)
🏢 RAIDMAX TECHNOLOGIES
📍 West Bengal