Chola Gold - BM/RM/CAE

Job Drive date - 03-08-2026

Branch Manager - Gold Loan

Job Title: Branch Manager - Gold Loan

Role Summary:
Lead branch operations, drive gold loan business growth, ensure customer satisfaction, and achieve branch targets while maintaining compliance and operational excellence.

Key Responsibilities:

- Drive gold loan sourcing and portfolio growth.
- Manage branch operations, productivity, and profitability.
- Lead, coach, and monitor branch staff performance.
- Ensure compliance with company policies and regulatory requirements.
- Build strong customer relationships and handle escalations.

Requirements:

- Graduate with 3-8 years of experience in Gold Loan/NBFC/Banking.
- Strong leadership, sales, and team management skills.
- Knowledge of branch operations and gold loan processes.

Relationship Manager - Gold Loan

Job Title: Relationship Manager - Gold Loan

Role Summary:
Acquire and manage customers for gold loans, deliver excellent service, and achieve business targets through customer engagement and relationship building.

Key Responsibilities:

- Source new gold loan customers and generate business.
- Maintain relationships with existing customers for repeat business.
- Explain products, process loan applications, and ensure timely disbursement.
- Cross-sell company products and services.
- Meet assigned sales and collection targets.





Requirements:

- Graduate/Undergraduate with 1-5 years of sales experience.
- Preferred experience in Gold Loan, Banking, NBFC, or Financial Services.
- Good communication and customer handling skills.

Customer Acquisition Executive - Gold Loan

Job Title: Customer Acquisition Executive

Role Summary:
Drive customer acquisition through field activities, referrals, and local market outreach to generate gold loan leads and conversions.

Key Responsibilities:

- Identify and acquire new customers through field visits and campaigns.
- Generate leads through referrals, networking, and community engagement.
- Educate customers about gold loan products and benefits.
- Support branch team in achieving business targets.
- Maintain daily activity and lead conversion reports.

Requirements:

- Graduate.
- 1-3 years of sales or field marketing experience.
- Energetic, target-oriented, and willing to travel locally.
- Solid communication and interpersonal skills.

Location - Regional Office - Girish Park - (Chola Gold Loan )
Timings 10 Am to 4 Pm
Address -No. 38, 1st Floor Vivekananda Road, Girish Park N, beside Hariyana Bhawan, Jorasanko, Kolkata, West Bengal 700007.

HR - Saptarshi Pal - (phone hidden)

[email protected]

HR - Rabin Singh - (phone hidden)

📌 Chola Gold - Branch Manager/Relationship Manager/Executive - Kokata (West Bengal)
🏢 Chola
📍 West Bengal