- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Respond to customer complaints and concerns promptly.
- Collaborate with internal teams to resolve complex issues.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Minimum H.S pass qualification required.
- Good communication skill in English is essential.
- Basic computer knowledge and proficiency in Microsoft Office applications are necessary.
- Ability to work in a target-oriented environment and meet performance goals.
- Robust interpersonal skills and the ability to build relationships with customers and colleagues.




- Experience in handling calls and convincing power is preferable.

Perks and Benefits

- Salary paid on the 10th of every month.
- Fixed salary + unlimited incentive per month.
- Fixed shift timings from 3 pm to 10 pm.
- Six days working week with product and process training provided for new joiners.
- 100% attendance allowance, traveling & food allowance, and referral bonus.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 CUSTOMER SUPPORT EXECUTIVE (West Bengal)
🏢 RAIDMAX TECHNOLOGIES
📍 West Bengal