- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Respond to customer complaints and concerns promptly.
- Collaborate with internal teams to resolve complex issues.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Minimum H.S pass qualification required.
- Good communication skill in English is essential.
- Basic computer knowledge and proficiency in Microsoft Office applications are necessary.
- Ability to work in a target-oriented environment and meet performance goals.
- Solid interpersonal skills and the ability to build relationships with customers and colleagues.




- Experience in handling customer calls and resolving issues is preferred.

Perks and Benefits

- Salary paid on the 10th of each month.
- Fixed shift with 6 days working week.
- Product and process training provided for new joiners.
- 100% attendance allowance and travel/food allowance.
- Referral bonus offered as part of the compensation package.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 CUSTOMER SUPPORT EXECUTIVE (West Bengal)
🏢 RAIDMAX TECHNOLOGIES
📍 West Bengal