- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Respond to customer complaints and concerns promptly.
- Collaborate with internal teams to resolve complex issues.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Strong communication skills in English.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic computer knowledge and proficiency in Microsoft Office.
- Good interpersonal skills and ability to build relationships with customers.
- Active and target-oriented with a solid focus on results.




- Experience in handling customer calls and resolving issues is preferable.

Perks and Benefits

- Salary paid on the 10th of each month.
- Fixed shift with 6 days working week.
- Product and process training provided for new joiners.
- 100% attendance allowance.
- Traveling and food allowance.
- Referral bonus.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 CUSTOMER Care EXECUTIVE (West Bengal)
🏢 RAIDMAX TECHNOLOGIES
📍 West Bengal