- Provide desktop support to employees, troubleshooting and resolving technical issues related to laptops, desktops, printers, and other IT equipment.
- Troubleshoot and resolve complex technical issues using various tools such as Outlook configuration management software.
- Manage VIP (Very Significant Person) requests for urgent IT-related matters, ensuring timely resolution of critical issues.
- Collaborate with team members to identify root causes of recurring problems and implement solutions.
Job Requirements :
- 1-4 years of experience in desktop support or a related field.
- Solid communication skills with ability to effectively communicate technical information to non-technical stakeholders.
- Proficiency in configuring Outlook email clients and basic knowledge of printer support.
📌 Jr. IT Engineer (Maharashtra)
🏢 Cms IT Services
📍 Maharashtra
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