We're hiring Tech Support Executives to provide top-notch technical assistance to our users. You'll be the first point of contact for troubleshooting, ensuring smooth functionality of systems and user satisfaction.
Key Responsibilities:
- Respond to customer queries via chat, email, or phone.
- Diagnose and troubleshoot hardware/software and network issues.
- Document queries, solutions, and follow-ups accurately.
- Escalate unresolved issues to higher technical teams when needed.
- Assist with product installations, updates, and demonstrations.
- Ensure timely resolution and customer satisfaction.
Requirements:
- Bachelors degree in Computer Science, IT, or equivalent.
- Sound understanding of operating systems, networking, and software.
- Robust problem-solving, communication, and multitasking abilities.
- Customer-oriented attitude with patience and professionalism.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Tech Support Lead ( Voice Process ) (Karnataka)
🏢 Fymbleapp
📍 Karnataka
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