We are looking for an energetic, hands-on, and execution-focused HR Business Partner / HR Operations professional to support the Fulfilment Team in Bengaluru. This is a site-level HR role with end-to-end responsibility for HR operations, employee lifecycle management, talent acquisition, employee engagement, employee relations, and statutory compliance.

The ideal candidate will act as the primary HR point of contact for employees, field teams, warehouse teams, operations leaders, vendors, and staffing partners in a fast-paced logistics and fulfilment environment.

Key Responsibilities

HR Business Partnering & Operations

- Partner with business and operations leaders to understand workforce requirements and support manpower planning.
- Manage end-to-end HR operations at the site level.
- Act as the first point of contact for employee-related queries and people matters.
- Support business teams in achieving operational and workforce objectives.

Talent Acquisition & Workforce Management

- Drive timely hiring for blue-collar, contractual/FTC, lateral, field, and warehouse roles.
- Coordinate with staffing agencies, vendors, and internal stakeholders for recruitment and workforce deployment.
- Support workforce planning, shift management, and employee deployment to meet operational requirements and SLAs.
- Ensure smooth onboarding and induction of new employees.

Employee Lifecycle Management

- Manage the complete employee lifecycle, including onboarding, induction, attendance, engagement, performance support, and exit formalities.
- Maintain accurate employee records and HR documentation.
- Coordinate with payroll teams to ensure accurate attendance and payroll inputs.

Employee Relations & Engagement

- Handle employee grievances and ensure timely resolution.




- Manage disciplinary processes in accordance with company policies and procedures.
- Drive employee engagement initiatives, Rewards & Recognition programs, and retention activities.
- Conduct employee communication, policy briefings, and awareness sessions.

Compliance & HR Reporting

- Ensure adherence to statutory and HR compliance requirements at the site.
- Coordinate with internal teams and external stakeholders for HR audits and compliance-related activities.
- Prepare and maintain HR MIS reports covering headcount, attrition, attendance, productivity, hiring, and other key HR metrics.
- Present relevant HR data and insights to business and leadership teams.

Required Skills & Qualifications

- 3-6 years of experience in HR Business Partnering, HR Operations, or Site HR.
- Experience in logistics, e-commerce, supply chain, fulfilment, warehousing, or other operations-intensive environments is preferred.
- Proven experience in hiring and managing blue-collar and contractual workforces.
- Solid understanding of employee lifecycle management, HR operations, and HR documentation.
- Good knowledge of statutory compliance and payroll coordination.
- Hands-on experience in employee relations, grievance handling, and disciplinary processes.
- Strong HR MIS and reporting skills.
- Exposure to HRMS, ATS, or other HR technology platforms is an advantage.
- Strong communication and interpersonal skills.
- Ability to work effectively with operations teams, field employees, vendors, staffing agencies, and cross-functional stakeholders.
- High ownership, strong execution skills, and the ability to work in a fast-paced site-level environment.

Education

- Graduate in any discipline.
- MBA/PGDM in Human Resources is preferred but not mandatory.

📌 HRBP / HR Operations - Fulfilment Team (Karnataka)
🏢 Freight Commerce Solutions
📍 Karnataka