Role & responsibilities

1.Sales

- Develop and execute Retail Outlet (RO)-wise sales strategy to ensure achievement of the annual sales target of the assigned territory, for MS, HSD, Lubes, and Non-Fuel Retail (NFR) products.
- Monitor sales performance at every assigned RO to ensure alignment with plan.
- Provide actionable insights and recommendations for franchisees to improve sales outcomes.
- Establish robust relationships with existing customers at retail outlets to drive secondary sales.
- Identify prospective customers for retail outlets to drive sales growth.
- Identify new business opportunities and design tailored deals for high-volume customers.
- Conduct market research and competitor analysis to stay informed about industry trends and market conditions.

2. Franchisee Management

- Monitor and manage inventory levels at ROs to prevent stockouts and overstocking of products.
- Support ROs for timely receipt of ordered products, and coordinate with depot managers, transporters, when required.
- Facilitate infrastructure development and modernization activities at ROs, where required.




- Ensure timely communication and facilitate implementation of newly launched promotional schemes to beneficiary ROs.
- Lead efforts to revive inactive retail outlets by identifying the root cause for inactivity and taking action.

3. Quality and Safety Compliance

- Inspect retail outlets periodically to ensure adherence to quality, safety, and regulatory norms.
- Record key quality parameters of products at ROs during routine inspections and perform corrective action in case of non-compliance.
- Ensure the renewal and maintenance of statutory licenses from regulatory bodies.

4. Others

- Coordinate with equipment vendors to ensure timely installation for infrastructure maintenance and development at ROs.
- Procure and distribute uniforms as per the company branding norms, for staff at ROs.
- Conduct training sessions for staff at ROs on ensuring safety and providing excellent customer service.
- Address customer complaints and feedback promptly to maintain high levels of customer satisfaction.
- Prepare reports to track and evaluate sales, safety, and operational performance of ROs, to Zonal and Head Offices, on a periodic basis.

📌 Territory Sales Manager-Operations (Ballari)
🏢 Nayara Energy
📍 Ballari