- Lead a team of technical support engineers to provide end-user support for laptops, desktops, printers, and Outlook configurations.
- Troubleshoot complex issues related to hardware and software problems on various devices.
- Develop and maintain documentation for troubleshooting procedures and knowledge base articles.
- Collaborate with other teams to resolve escalated issues that require coordination across multiple departments.
Job Requirements :
- 5-10 years of experience in desktop support or similar role.
- Robust expertise in laptop support, printer support, printer troubleshooting, and Outlook configuration.
- Proven track record of leading teams or managing projects independently.
📌 Team Lead - EUS (Maharashtra)
🏢 Cms IT Services
📍 Maharashtra
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