The Opportunity:

The ideal candidate must thrive in a highly dynamic and changing environment and will help us deploy high-touch, impactful, and consistent early in career experiences with focus, empathy, operations, creativity, and innovation. You love to-do lists and using data to make suggestions, while also connecting with individuals and teams to ensure everyone is working together towards a common goal. You see yourself as a resource to others and part of a support system for early in career hires.

What you get to do in this role:

- Act as a project manager for development products for Service Now, such as our post-offer engagement programs and Launchpad programs, by implementing and executing core components of that product in partnership with teammates across the globe
- Partner with various internal stakeholders, such as our recruiting team, operations teams, and others, to make sure all the details of the program are executed at the highest possible potential
- Monitor program metrics to continue to scale high performing programs and adjust current programs based on data
- Have a pulse on the feedback & attendance of the programs we are deploying to ensure an engaging & productive experience for all
- Drive process & program improvements
- Have a passion for working with early in career talent by building meaningful relationships, fostering a sense of belonging, and creating engaging, supportive experiences throughout the participant journey while infusing culture and innovation in everything we do
- Facilitate live virtual sessions including assisting with managing content, session resources, and prepping speakers




- Support the planning and execution of in-person and virtual early in career programs and events, including event logistics, participant experience, and onsite coordination as needed
- Manage day-to-day program operations, including shared inboxes, participant inquiries, participant and manager communications, and operational processes to ensure a seamless learner experience

Qualifications

To be successful in this role you have:

- 2+ years of experience in project management or program management
- 2+ years' experience working with high volume early in career talent
- Able to report to work in our Hyderabad office 2-3 times per week
- Strong track record of managing multiple projects simultaneously
- Able to work across global time zones to deliver & engage stakeholders in multiple time zones
- Able to communicate effectively and deliver presentations to groups at varying levels
- Excellent written and verbal communication skills
- A self-motivated and a highly organized professional who thrives in a fast-paced, dynamic setting who can prioritize and pivot accordingly to the current work demands
- Passionate for working with early in career talent
- Consistently share process improvements and ideas, grounded in data, a deep understanding of the personas they are working with, and industry research
- Ability to critically think about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- Desire to partner and share best practices with teammates around the globe

📌 HR Operations / Talent Development Coordinators:: Hyderabad:: Hybrid (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India