- Robust technical judgment and decision-making under pressure
- Deep Service Now administration and workflow expertise
- Cross-domain infrastructure and application knowledge
- Proven leadership and shift management experience
- Excellent communication and stakeholder management skills
- Integrated Command Center
- ITIL
- Infrastructure Monitoring
- Service Now
- Monitoring Tools (Dynatrace, Splunk, ESP, etc.)
📌 Integrated Command Center (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India
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