Job Description

Summary

Operational

. Assists in ensuring all recruitment and employee engagement activities are conducted in line with Hyatt International's standards and policies.

. Conducts interviews and coordinates recruitment activities in liaison with the respective Heads of Department.

. Manages job postings, candidate sourcing, screening, interview scheduling, and offer coordination.

. Coordinates onboarding activities and ensures a seamless joining experience for new employees.

. Assists with Business Plans, Manning Guide.

. Conducts and coordinates employee engagement initiatives, recognition programs, and welfare activities.

. Counsels employees on career prospects, personal issues, job-related issues, grievance, discipline, etc.

. Responsible for all leave administration.

. Assists the Training Manager with Orientation training and employee integration activities.

People

. Ensures that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedures.

. Oversees the hotel's recruitment and selection process, providing Division and Department Heads with effective and efficient recruitment solutions.

. Develops and maintains talent pipelines to support current and future hiring requirements.

. Ensures a strong professional relationship with all levels of employees within the hotel, taking an active interest in their welfare, safety, engagement, and development.

. Supports the implementation of The People Philosophy in every department in the hotel.

. Conducts Exit Interviews for all resigned employees and provides feedback to the Director of Human Resources.

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Drives employee engagement initiatives to improve motivation, retention, and workplace culture.

. Assists in organizing employee events, celebrations, recognition programs, and well-being activities.

. Conducts annual Performance Development Discussions with the Human Resources Officer, supporting their professional development goals.

. Develops the skills and effectiveness of all Human Resources employees through appropriate training, coaching, and mentoring.

. Ensures that employees follow all hotel, company, and local rules, policies, and regulations relating to fire and hazard safety, and security.

. Analyzes and communicates the results of the Employee Engagement Survey and supports the implementation of action plans.

Customer Service

. Supports the hotel's focus on service excellence by training and assisting others to train employees to provide exceptional service to the hotel's external customers (guests).

. Provides the appropriate level of professional, courteous, and caring service to employees (internal customers) and visitors to the division.

. Promotes a positive employee experience across all stages of the employee lifecycle.

Financial

. Helps maintain efficient staffing levels.

. Monitors recruitment metrics, including time-to-fill, cost-per-hire, and hiring effectiveness.

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Be conversant with productivity ratios and other key performance indicators and produce monthly turnover, employee sick leave, vacation, and recruitment reports.

. Assists in researching competitive compensation, advantages, and incentive packages.

. Assists in the management of the Department's operational budget so that all costs are controlled and expenditures are properly approved.

Marketing

. Assists the Director of Human Resources with the compilation and implementation of all employee communications.

. Supports employer branding initiatives to enhance the organization's reputation as an employer of choice.

. Ensures that all in-house rules and regulations are communicated to employees and implemented.

. Monitors and prepares the Human Resources Calendar.

. Assists in planning and promoting employee engagement campaigns and internal communication initiatives.

Other Duties

. Is knowledgeable in statutory legislation in employee and industrial relations.

. Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the Hotel's policies concerning fire, hygiene, health, and safety.

. Ensures high standards of personal presentation and grooming.

. Maintains solid, professional relationships with relevant representatives from competitor hotels, business partners, recruitment agencies, educational institutions, and universities.

. Responds to changes in the Human Resources function as dictated by the industry, company, and hotel.

. Attends training sessions and meetings as and when required.

. Carries out any other reasonable duties and responsibilities as assigned.

📌 Assistant Manager, Human Resources (Delhi)
🏢 Destination Hotels
📍 Delhi