- Work with the management team to bring creative solutions to prospective clients and to build the business of current clients.
- Contribute to client’s business growth by identifying new opportunities.
- Key Account Management
- Coordinating with various teams eg, Creative, Product Development, Delivery & Fulfillment, Operations etc.
- Responsible for future business generation from existing clients.
- Foster a productive and empowering working environment.
- Deliver company business and revenue goals.
- Will work on multiple projects at once and ensure strong integration across the organization.
- Lead new business efforts and determine the optimal staffing assignments for new initiatives.
- Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities.
- Perform senior-level client negotiation and management skills, with explicit and excellent speaking, writing and presentation skills.
- Data analysis and designing engagement strategies to keep the program dynamic and engaging for the users
- Work closely with the backend functional teams like creative, technology, procurement, finance etc and liaison the tasks with the client
- Creation and presentation of monthly program review decks and proposing engagement strategies to client
- Invoicing, payment tracking.
Minimum Qualifications:
- 2+ years of experience in client servicing and account management.
- Prior experience in growing accounts and mining new opportunities within existing accounts.
- Any Graduate/Post Graduate/ MBA in is preferred.
- Account Management
- Exceptional Customer Service and Relationship building experience.
- Experience in traditional advertising, direct marketing, or similar media environments is a plus.
- Agency background is highly preferred.
- Good communication skills.
- Good interpersonal skills.
- Active problem solving skills.
- Customer Focus.
- Ability to handle pressure.