Key Responsibilities:

- Own end-to-end city launch, activation, and scale-up of Vet-at-Home services across city.
- Drive 01 execution and rapid expansion across key micro-markets
- Take full ownership of ground operations, including supply deployment,scheduling, routing, and service delivery
- Ensure high fulfilment, low cancellations, and fast turnaround times through tight operational control
- Identify demand hotspots and build hyperlocalsupply density to improve service reliability and speed
- Conduct deep competitive analysis across pricing,service quality, SLAs, and operating models
- Translate market insightsinto clear action plans for growth, differentiation, and operational efficiency
- Continuously track competitor moves and adapt city strategy in real time
- Build and scale local partnerships with veterinary clinics, hospitals, petstores, and ecosystem players
- Leverage partnershipsto unlock supply, demand, and brand visibility across Bangalore
- Negotiate and manage partner relationshipsto drive long-term value




- Identify and execute inorganic growth opportunities (clinic acquisitions, exclusive tie-ups, strategic alliances)
- Lead end-to-end deal cyclessourcing, evaluation, negotiation, and integration into operations
- Ensure seamless post-acquisition integration into the Vet-at-Home operating model
- Drive on-ground audits, field visits, and quality checksto maintain high service standards

- Preferred candidate profile

- 3 - 7 years of experience in high-intensity ground ops / city management roles (startup experience strongly preferred)
- Proven track record of owning metrics and hitting aggressive targetsin live operations
- Highly execution-driven with a bias for action and ability to operate in chaos
- Comfortable with data, dashboards, and rapid decision-making
- Ability to hire, manage, and push on-ground teams to deliver outcomes
- Robust problem-solving skills with a figure it out on the ground mindset

📌 City Manager (Mumbai)
🏢 Vetic
📍 Mumbai