04 Aug
|
Talent Corner HR Services
|
Maharashtra
04 Aug
Talent Corner HR Services
Maharashtra
We are hiring for a Customer Success Manager role for our client, a growing organisation.
Key Responsibilities
- Own the post-sales customer relationship to drive retention and satisfaction
- Manage client onboarding to ensure smooth product/service adoption
- Proactively identify and resolve customer issues before they escalate
- Track account health metrics and drive renewal/upsell opportunities
- Collaborate with sales and product teams to improve the customer experience
Required Skills
- Strong experience in customer success or account management
- Excellent relationship-building and communication skills
- Data-driven approach to tracking account health and retention
- Robust problem-solving and conflict-resolution skills
- Ability to manage multiple client accounts simultaneously
Good to Have
- Experience with CRM tools (Salesforce/HubSpot)
- Background in SaaS or B2B customer success
- MBA in Marketing/Operations.
📌 Customer Success Manager (Maharashtra)
🏢 Talent Corner HR Services
📍 Maharashtra