We are hiring for a Customer Success Manager role for our client, a growing organisation.

Key Responsibilities

- Own the post-sales customer relationship to drive retention and satisfaction
- Manage client onboarding to ensure smooth product/service adoption
- Proactively identify and resolve customer issues before they escalate
- Track account health metrics and drive renewal/upsell opportunities
- Collaborate with sales and product teams to improve the customer experience

Required Skills

- Strong experience in customer success or account management
- Excellent relationship-building and communication skills
- Data-driven approach to tracking account health and retention
- Strong problem-solving and conflict-resolution skills
- Ability to manage multiple client accounts simultaneously

Valuable to Have

- Experience with CRM tools (Salesforce/HubSpot)
- Background in SaaS or B2B customer success
- MBA in Marketing/Operations

About the Opportunity

This is a full-time, permanent role with excellent growth prospects. The client offers a collaborative work culture, competitive compensation, and strong learning opportunities.

📌 Customer Service Manager (Maharashtra)
🏢 Talent Corner HR Services
📍 Maharashtra