Job Title: Relationship Manager- Bancassurance

Department: Marketing - Bancassurance

Location: Surat I Jabalpur I Vashi

Experience: 2-5 years

Qualification: Graduation/ Post Graduation

Job Purpose: The Relationship Manager Bancassurance is responsible for driving General Insurance business through assigned bank branches by managing solid relationships with bank stakeholders, enhancing product penetration, and achieving premium targets. The role focuses on maximizing bancassurance channel productivity through sales enablement, training, and joint customer engagement, while ensuring compliance with regulatory and company guidelines.

Key Responsibilities:

Business Development & Sales

- Drive General Insurance premium through assigned bank branches in line with agreed targets (Retail, SME, Motor, Health, Personal Lines).
- Identify business opportunities across bank customer segments and convert leads into profitable insurance policies.
- Ensure balanced product mix and quality business aligned with company strategy.
- Achieve monthly, quarterly, and annual revenue targets.

Bank Relationship Management

- Develop and maintain strong relationships with Branch Managers, Relationship Officers, and Cluster Heads of partner banks.
- Act as the single point of contact between Universal Sompo and bank branches for all insurance-related matters.
- Conduct regular joint calls, customer meetings, and branch visits to increase visibility and business conversion.

Sales Enablement & Training

- Train bank staff on General Insurance products, processes, underwriting basics,



and selling techniques.
- Conduct periodic product refreshers, contests, and engagement programs to motivate bank teams.
- Support bank staff with quotations, proposal processing, negotiations, and policy issuance.

Operations & Process Management

- Ensure timely and accurate documentation, underwriting coordination, and policy issuance.
- Follow up on renewals and cross-sell/up-sell opportunities to ensure portfolio persistency.
- Ensure adherence to IRDAI guidelines, bancassurance norms, and company compliance standards.

Customer Experience & Retention

- Ensure high-quality service delivery to bank customers.
- Coordinate with internal operations, claims, and servicing teams for complaint resolution and claim assistance.
- Build long-term customer relationships to drive retention and referral business.

Reporting & MIS

- Provide daily, weekly, and monthly MIS on sales performance, pipeline, conversions, and renewals.
- Track branch-level productivity and recommend corrective actions where required.

Skills & Competencies

- Strong relationship management and stakeholder handling skills
- Bancassurance / Corporate Agency / Channel Sales preferred
- Strong understanding of General Insurance products (Motor, Health, SME, Fire, Marine, Travel)
- Sales orientation with result-driven mindset
- Good communication, presentation, and negotiation skills
- Ability to work independently in a field sales environment
- Basic knowledge of insurance regulations and underwriting principles

📌 Relationship Manager - Bancassurance (Maharashtra)
🏢 Universal Sompo General Insurance
📍 Maharashtra