Position Overview

We are looking for a seasoned HR Operations person to lead and strengthen our HR operations framework. The role will be responsible for managing end-to-end employee lifecycle operations, onboarding, statutory compliance, insurance administration, policy governance, audits, and process excellence. The incumbent will ensure seamless HR service delivery, maintain regulatory compliance, drive process standardisation through SOPs, and continuously enhance employee experience while aligning HR practices with business and industry standards.

HR Operations & Employee Lifecycle Management

- Lead and manage all HR operations activities, including onboarding, employee documentation, insurance administration, statutory compliance, audits, and policy governance.
- Own the end-to-end onboarding process for new hires across business units, ensuring a seamless and positive experience during pre-joining, joining-day, and post-joining stages.
- Manage employee records and documentation, ensuring completeness, accuracy, confidentiality, and timely updates in both digital and physical formats.
- Drive adherence to established HR processes and maintain documentation for any approved exceptions or deviations.

Statutory Compliance & Audit

- Ensure compliance with all applicable labour laws and statutory requirements, including Provident Fund (PF), Employee State Insurance (ESI), Minimum Wages, Maternity Advantages, POSH, and other employment-related regulations.
- Manage PF and ESI administration, including employee additions, nominations, declarations, transfers, withdrawals, and related filings.
- Serve as the primary point of contact for compliance-related audits and regulatory inspections.




- Ensure readiness for internal and external audits by maintaining accurate records, process documentation, and compliance evidence.
- Drive closure of audit observations and implementation of recommended corrective actions.

Insurance & Benefits Administration

- Manage end-to-end employee insurance programs, including policy renewals, employee enrollments, updates, claims processing, and vendor coordination.
- Act as the primary liaison with insurance providers to ensure smooth administration and timely resolution of employee queries and claims.
- Monitor insurance budgets and recommend improvements to optimise coverage and employee benefits.

Policies, Processes & SOP Management

- Review, benchmark, and evaluate HR policies, benefits, and practices against industry standards and market trends.
- Recommend policy enhancements and process improvements based on business requirements, operational insights, and best practices.
- Develop, maintain, and regularly update Standard Operating Procedures (SOPs) for all HR operational processes.
- Ensure effective communication and implementation of policy and process changes across the organisation.

Must-Have

- Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.
- 10-12 years of experience in HR Operations, Compliance, Employee Services, or HR Shared Services.
- Strong knowledge of Indian labour laws, PF, ESI, POSH, Maternity Benefits, and other statutory requirements.
- Experience in managing employee insurance programs and HR audits.
- Excellent attention to detail, stakeholder management, documentation, and process improvement skills.
- Strong analytical, communication, and problem-solving capabilities.

📌 Human Resource Operations Lead (Uttar Pradesh)
🏢 To The New
📍 Uttar Pradesh