We are looking for a highly skilled and experienced National Collection Manager to join our team in Noida. The ideal candidate will have a strong background in lending collections and be able to manage teams effectively.
Roles and Responsibility
- Manage and oversee the collection process for timely debt recovery.
- Develop and implement strategies to improve collection efficiency and reduce delinquencies.
- Lead and motivate a team of collection professionals to achieve targets.
- Analyze data and metrics to identify trends and areas for improvement.
- Collaborate with internal stakeholders to resolve customer complaints and issues.
- Ensure compliance with regulatory requirements and company policies.
Job Requirements
- Proven experience in managing teams and leading collections operations.
- Strong knowledge of lending collections processes and procedures.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Strong problem-solving and leadership skills.
- Experience working in a fast-paced workplace and meeting deadlines.
About Company
One97 Communications Limited is a leading company in the industry, committed to providing excellent services to its customers.