This role is responsible for maintaining the service-level agreement critical production platforms or products and providing automated operations to ensure the service to our clients is always of the best quality.
Key Missions
- Hardens platforms or products before and after they go live by reviewing their design, security and implementation, tuning configuration as well as developing auxiliary tools and necessary monitoring of critical health indicators
- Maintains platforms or products after go live by measuring and monitoring their availability, performance and overall system health
- Recovers platforms or products during production incidents to meet targeted service-level agreements
- Performs detailed root cause analysis and conduct post-mortem analysis
- Seeks proactively for improvements of non-functional requirements and cooperates with development and product teams to improve operational aspects of platforms or products
- Participates to the Change Advisory Board and validate readiness, security and maturity of current releases through development, execution and verification of automated smoke test
- Supports stakeholders by providing technical expertise when necessary
- Develops monitoring including new dashboard and alert implementation and continuous improvement
- Supports proactively product design review and collaborates with development teams during product development phase
- Communicates with internal stakeholders during planned interventions or changes and outages
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.