We have an urgent requirement for VoIP Engineer(CUCM) Profile for NIC Project for Delhi location.

VoIP Engineer Job Description

Skilled in managing Cisco Call Manager / Unified Communications Engineer to lead the support and maintenance of enterprise voice and collaboration infrastructure. This role is responsible for managing Cisco Unified Communications platforms, ensuring system reliability, optimizing performance, and maintaining secure, scalable voice and video solutions across the organization.
Key Responsibilities
Unified Communications Administration

- Administration and support of Cisco Unified Communications Manager (CUCM).
- Add/update users, phones, extensions, and device profiles.
- Configure route patterns, partitions, dial plans, and calling search spaces .
- Troubleshoot SIP/H.323/MGCP call flows, voice gateway dial peers, and QoS issues.
- Trunk and voice gateway configurations.
- Analyze logs, gateway call flows.
- Perform system backups and restores using Disaster Recovery System (DRS).
- Coordinate with telecom providers for SIP/PRI issues and upgrades.
- Write clear change reports, incident documentation, and escalation notes.
- Execute basic Linux CLI commands for UC systems and monitor system health.




- Implement and maintain collaboration security best practices.
- Perform capacity planning through ongoing monitoring, alerting, and reporting of resource utilization and system errors.
- Use tools like RTMT, Wireshark, and VMware vSphere to assess performance and identify issues.
- Assess threats, vulnerabilities, and risks, apply technical countermeasures.
- Licenses installation and management.
- Adding third party SIP devices.
- Monitoring CUCM cluster nodes and VoIP Gateways.

Qualifications

- Bachelors degree in Computer Science, Information Technology, or related field.
- 5+ years of experience in Cisco Unified Communications and voice infrastructure.
- Cisco certifications (e.g., CCNP Collaboration, CCNA Voice) highly preferred.
- Robust knowledge of SIP/H.323 protocols, VMware, Linux CLI, and Cisco IOS.
- Familiarity with ITIL processes and enterprise change management workflows.

Job Type - Contractual
Salary - 95k -1 LPA
Mode of Interview - Face to Face
Experience - 5+ Yrs
Company - Velocis
Website - www.velocis.in

Share your CV on [email protected]

📌 VoIP Engineer (CUCM)/ (Delhi)
🏢 Velocis
📍 Delhi