Manager - Sales | Urban Company

About the Company
Urban Company is a technology platform offering customers a variety of services at home.
Customers use our platform to book services such as beauty treatments, haircuts, massage
therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of
their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and
launched Urban Company, with three key principles in mind -
Customer love: Build a platform that offers truly delightful and differentiated services
Partner empowerment: Build a deep, full-stack partnership with service partners, helping
improve their earnings and overall livelihood
Technology first: Bring innovation and technology to an age-old industry

About the Role & Team
The Category Manager is responsible for driving on-ground operations. This would primarily
involve onboarding new partners and improving the quality of the existing partner base
This includes end-to-end ownership of the initiative, including problem solving, analysis,




process improvement, and execution
Support Business Heads in BAU category management activities related to supply/demand
planning, revenue planning

Key Responsibilities
Sales Target Achievement
Achieve monthly and quarterly primary and secondary sales targets for the assigned territory.
Drive off-take at the retailer level through regular market visits, relationship building, and
visibility drives.
Monitor and close gaps between primary and secondary sales on a weekly basis.
Channel Partners Management

Appoint, onboard, and manage channel partners across the territory.
Ensure healthy ROI for channel partners; resolve claims, disputes, and service issues
promptly.
Ensure optimum inventory levels avoid both stockouts and overloading.
Retailer Coverage & Execution
Expand numeric and weighted distribution across general trade outlets.
Ensure scheme communication, product placement, and POSM execution at point of sale.
Drive new outlet additions and improve the productivity of existing outlets.
Maintain beat plans and coverage norms; track adherence with the sales team.
Market Intelligence & Reporting
Track competitor activities pricing, schemes, new launches and share structured
feedback.
Maintain accurate MIS: daily sales reports, beat-wise coverage, outlet-wise productivity.




Identify white spaces and recommend coverage expansion or channel activation plans.

What you'll do
Drive onboarding of great service professionals in the category - involves thinking through
the full supply chain - sourcing, selection, and training of partners.
Be part of projects that are focused on improving customer and partner experience
Collaborate with cross-functional internal partners in marketing, technology, and product to
execute multiple category and central-level projects

What we need
Sharp and hungry professionals willing to go above and beyond to create impact
6 months - 2 years of work experience
Proficient in advanced Excel/ SQL/Tableau/Power BI
Ability to work in a fast-paced environment, requires solving ambiguous problems, and is
highly outcome-oriented. We will look for candidates who display these characteristics and
have demonstrated the ability to solve problems on the ground.
Hustle and get things done attitude

What can you expect
A great work environment with massive ownership and growth opportunities.
Work closely with strong leaders who are amongst the best in the country when it comes to
operational excellence and consumer obsession
A lot of freedom and ownership to propose and change the way we do things. We still
believe it is Day 0 and are hungry to improve and change
Growth opportunities within UC via our robust internal mobility program
At Urban Company, we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work workplace free from harassment based on age, color, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.

📌 Manager - Sales (Karnataka)
🏢 Urban Company (UC)
📍 Karnataka