Job Summary

The Facility Executive is responsible for overseeing the day-to-day operations of housekeeping and security services across client locations. The role involves manpower planning, staff deployment, client relationship management, operational coordination, billing support, and ensuring high service quality in line with company standards and client expectations.

Key Responsibilities

- Manage daily operations of housekeeping and security personnel at assigned client sites.
- Plan, deploy, and monitor manpower to ensure optimum staffing levels.
- Coordinate recruitment, onboarding, attendance, shift scheduling, and replacement of housekeeping and security staff.
- Conduct regular site inspections to ensure service quality, hygiene, safety, and compliance with client requirements.
- Build and maintain strong relationships with clients by addressing concerns and ensuring timely resolution of operational issues.
- Handle client escalations and ensure high levels of customer satisfaction.
- Prepare and verify monthly attendance, timesheets, and supporting documents for client billing.
- Coordinate with the accounts team for timely generation of invoices and follow up on payment collections.
- Maintain operational records,



statutory compliance documents, and MIS reports.
- Ensure adherence to company policies, labour laws, and safety standards.
- Coordinate with internal departments including HR, Recruitment, Payroll, and Finance for seamless operations.
- Identify opportunities for process improvements and cost optimization.

Requirements

- Bachelor's degree in any discipline.
- 1-3 years of experience in facility management, housekeeping, security operations, or manpower management.
- Strong knowledge of facility operations, workforce deployment, and client servicing.
- Positive communication, leadership, and problem-solving skills.
- Proficiency in MS Office (Excel, Word, Outlook).
- Ability to manage multiple client sites and work under deadlines.
- Willingness to travel to client locations as required.

Preferred Skills

- Experience in integrated facility management (IFM), staffing, or manpower outsourcing.
- Knowledge of statutory compliance related to contract labour and facility management.
- Excellent organizational and interpersonal skills.
- Strong billing coordination and documentation abilities.

📌 Facility Executive (Delhi)
🏢 JMD SERVICES PRIVATE
📍 Delhi