Bachelor's Degree with a minimum of 2-3 years of Salesforce administration and L2 application/system support experience
Must have
Hands-on Salesforce (SFDC) experience is mandatory
Experience working on data models with hands-on report and dashboard building to perform data analysis
Experience understanding business logic
Proven ability to manage users, data, and security
Proven troubleshooting skills including the ability to analyze and resolve difficult problems quickly with keen attention to detail (especially in L2 support environments)
Demonstrated proficiency in the use of data management tools such as Data Loader
Detail-oriented with excellent verbal and written communication skills.
Who you are
- Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required
- Possess solid communication and interpersonal skills.
- Must be familiar with systems scope and projects objectives to ensure design, build and test of a robust system
- Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment.
- Strong desire to improve upon their skills in software development, frameworks, and technologies.